FAQs
What is your return policy?
You have 30 days from your delivery date to qualify for refunds and exchanges. Shipping costs are not refundable. For more details on our return policy, please visit our Returns and Refunds page.
Do you ship internationally?
Yes. We ship worldwide!
What are the shipping costs?
Shipping costs are based on your location and weight of your purchase. The shipping cost will be calculated during the checkout process. Free shipping in US & Canada when you spend $150 CAD or more!
How long until I get my delivery?
Depending on your location, it will vary. We will however provide a tracking number to give you as much visibility as we can.
Can I change or cancel my order?
As long as the order hasn't been shipped yet, you can cancel or change your order. Please send us an email to hello@alwaystwo.com
How can I track my order?
We will provide you with a tracking number.
How soon do you ship orders?
We typically ship orders within the next business day as long as the order was placed before 5:00 PM Eastern time. Any orders placed after 5:00 PM Eastern time will be shipped in 2 business days.
I'm an influencer. How can I partner with AlwaysTwo?
We are always excited about the opportunity to collaborate with influencers who share our values and aesthetic. To be featured on our feed, tag us on instagram feed posts, stories and reels @alwaystwo and TikTok videos with @alwaystwoactivewear. For collaboration, please send us an email to hello@alwaystwo.com
